Here is what customers want to know about us

Do you guarantee that no one besides your service gets my personal information?

We are the service that works on the confidential basis for years. You can be dead sure that you will never get into a sticky situation for the reason that we have disclosed your personal information. Every client can choose not to be named while working with us. Read more about our guarantees in the privacy policy section.

Do you keep my payment details in secret?

We do not store your card number and other payment details that you have indicated on the order form. This information is not given to the third parties and is deleted after we complete the paper. We have selected the most reliable payment systems so that you can fully trust us and be sure that the transaction is successful.

Is a plagiarism report added to the order?

Of course. This is the most bothering question for all new customers as they want to be sure that their papers are original. If we had been offering plagiarised essays, term papers or dissertations, we would not have possessed so many clients as we have today. Your paper goes through various plagiarism checking systems to make sure that it is unique. You can request a free plagiarism report and obtain it via e-mail after you submit the paper.

What is a VIP support?

VIP servicing means that your order is top priority for us. By requesting this type of assistance, you are able to receive SMS updates on your paper. In this case, the paper is written by a group of writers who devotedly work to produce a premium-class paper in due time.

I need a revision. Can I get it for free?

Yes. You are offered three free revisions. Contact a support manager to request it. If you do not accept the writer’s vision of your paper, you can revise the paper and provide him or her with more detailed instructions. By making some corrections, please specify the time frame for these changes.

I want to attach important materials to the order. How can I do it?

Once you have completed the order form, you can create your personal account where you can contact our support team or the writer on-line. It is the fastest way of exchanging messages. Here you can also upload the files you want to be included to the paper. We advise you to do it at the very beginning as the writer needs a clear vision of the issue he is going to work on. The files section is convenient to handle and accepts the documents of any format.

Do you add an abstract to the paper?

Sure thing. If you need an abstract, you should tick the option in the order form and we will take care of it. We do understand that many customers want to have a precise description of the paper which is a brief summary of the paper content. The writer will prepare a brief description so that it will be easy to grasp what the entire paper is about. We will not put you to the blush for the abstract that you get from us. Our writing team consists of people who hold advanced academic degrees and possess huge experience in producing high-quality papers.

What bonuses can I get from your service?

We have a variety of fringe benefits for returning clients. Once you become our regular customer, you can start getting our bonuses. Moreover, you have a chance to earn money by referring your fellow students, friends and other people to us. It is a real pleasure to order papers from us and at the same time to get paid for cooperation.

Can I get my paper via e-mail?

Absolutely. You may receive the paper by mail or download it in your profile. The writer uploads the paper for you so that you can preview it and revise if there is a need. At that point, you are sent a preview version of the paper which contains special watermarks. If you are satisfied with the completed order, tell the manager about it and soon afterwards you will receive the final version.

Why should I pay for the paper in advance?

Most writing services including ours are pre-paid. We do it to secure our writers from the risk of being exploited for free. Our writers are qualified and reputable specialists who devotedly work on every paper. This process takes much effort and time so their work cannot go to waste just because a customer changes his or her mind halfway through. This is how we protect our writers and at the same guarantee a refund if there is no other way to adjust the paper to your requirements. Read more about the refund procedure in the Price section.

How do you format the papers?

First and foremost, we rely on the instructions you provide in the order form. However, the most widespread inquiries are for double-spaced papers done in 12pt Arial. If there are no specifications about the format, we follow the above-mentioned spacing with approximately 275 words on the page and such citation styles as Turabian, Harvard, APA, MLA, etc.

How long should I wait for the paper?

It is completely your call to set the time frame. We just follow the deadline that is put on the order form. Keep in mind that we are ready to complete the paper on the shortest notice beginning with a two-day term. However, the urgency adds to the price. So if you want your paper to be cheaper, you should give us more time to complete it. Of course, there may appear force majeure circumstances but we are ready to show understanding for your situation.